Building Block #4 You need to design alternatives and possibilities On the road to creating a quality culture, as on the road to anywhere, bumps can occur. We need a roadmap, or design, for creating this culture we’re after. The…

Building Block #3 You need to understand your processes and their interactions very well We need to be clear about what we’re trying to do, and clear about values. The values must be communicated and understood – Values must become…

Building Block #2 We must to be determined to seek Quality Any organization can say they are quality focused, but what activities would we see in our organizations if we were ‘actively seeking quality’? What would we point to if…

I’ve been a big fan of Edward de Bono for about 30 years. Over that period of time he has given us hundreds of ideas about Creative Thinking. In fact, if you’ve ever heard the term ‘lateral thinking’, according to…

This is the final clause in the ‘All you need to know’ series. The series starts here with clause 4: https://simplifyiso.com/all-you-need-to-know-clause-4-0/ Most of what you have in place for Improvement will work just fine here. The jaw dropper is the removal…

Here’s a VENN diagram we created to get you started down your integration path. You’ll may find this ‘Why Integrate?’ article by Peter Elias Alouche helpful, too: https://www.linkedin.com/pulse/case-integrated-management-systems-peter-elias-alouche. Here’s the VENN diagram – click on it to enlarge it:   Here’s the…

Of course we want to measure our performance to know how well we’re doing. In fact, if we don’t measure how things are going, we run the risk of experiencing ‘unplanned results’. Never a good thing, unless the results are better…

Seven changes you may not have noticed in this revision of ISO 9001… One of the exercises we use in our Auditor Training is ‘Where’s Waldo?’ Participants look through the new version of ISO 9001 and try to spot where the…

Well, this is interesting! If you’re already ISO 9001 certified, you’ve probably got this covered, for the most part. Let’s take a look… As in the past, we need 3 major categories of resources to support our operations: People (7.1.2), Infrastructure…

Risk! Clause 6 has a number of new requirements, but you’re already doing some of them. For example, if you have an estimating department, they are already practicing ‘risk management’. If you have project managers, they are following the path of…