Making ISO Certification Painless and Profitable Since 1992

Posts by Jim Moran

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Posts by Jim Moran

Calculating the Cost of Quality – Post #3 of 3

Abstract business background. So what if we know about this 'Cost of Quality' concept? What's in it for me? Well, if we can figure out what it is, maybe we can find ways to reduce it. Let's see... Deborah Kacera, ...

What Are The 4 Costs Of Quality?

There are four major types of quality costs: 1. Prevention This category includes costs like statistical process control, supervision of prevention steps, quality improvement projects, technical support to suppliers, audits, analysis and reporting and other activities related to proactive activities to prevent problems. ...

What’s This ‘Cost Of Quality’ Thing?

Now that you're getting ready for Virtual Audits, it's time to look into the 'Cost of Quality' concept. All the ideas apply to Environmental, Health and Safety and all other management systems. How are we making sure our systems are ...

Virtual Audits: Can We Do More to Prepare?

As we dig deeper into Virtual Audits, let's take a look at a few more situations to be aware of. These might help reduce stress and make the audit go just a little better! A few more things to keep ...

Virtual Audits: More Tips – Post #2 of 4

In the last post we set the stage for the brave new world of virtual/remote auditing. It's here. It's not going anywhere anytime soon and audit clients will reap some benefits! Registrars will, too. It's a 'win-win' for the ISO ...

What To Do When The Virtual Auditor Comes – Part 1 of 4

As you all know, ISO certified organizations need to have surveillance audits at least annually to keep their certificate valid. Covid has made face-to-face encounters very dangerous, but the audits must be done to keep supplier organizations’ certificates valid. These ...

Root Cause Analysis Part 3 – Some Tools To Try…

Ever since the first non-conformance was written, we've been looking for ways to find the cause, do a corrective action and bid farewell to the profit sucking problem. It's been a problem closing out non-conformances since I've been associated with ...

What’s YOUR Problem?!?

When making your non-conformance (problem) statement, be sure to choose words that will get the response that you're looking for. Stating a non-conformance as, "The operator did not follow the procedure" will set the root cause analysis back 30 years. ...

Why Do A Root Cause Analysis – What’s In It For Me?

Root Cause Analysis is one of the best investments an organization can make in itself. Preventing a problem from recurring is like taking a wheelbarrow of money to the bank! As for the 'WIIFM?' let's start with this 'cost of ...

How to Design A Process for Protection

The path to comfort with your risk management plan can be a complicated on one hand and scary on the other. This may help get you started down this path with a plan to work with.  Since the 1960s we've ...