Category "ISO 2015 Tips"

Too many well-intentioned improvement projects end up in the weeds. How does this happen? Too much focus on the process and not enough focus on the goal. Unless that process is really causing people grief they won't be all that ...

Tip #2 – Make your audits pay: Audit by Objectives Are your Quality Objectives considered when you plan Internal Audits? One of the driving forces in a management system is the need to improve – do it faster, have fewer ...

  Building Block #10 You need to know for whose sake quality is being designed into your organization Here’s a quote from ISO 9000, clause 2.2.1 – the companion document to ISO 9001: Quality focused organizations embrace a culture that ...

Building Block #9 You need to be ready to trade off other values in favour of Quality There’s an anecdotal ‘constraint model’ in the world of Engineering: Quality – Price – Timing: pick any two. By staying focused on ‘errors ...

Building Block #7 You need to use concepts We need to walk out of the trees and look at the forest. Details are important, but can stifle our ‘lateral’ or ‘out of the box’ thinking. We need to see the ...

Building Block #6 You need to be prepared to start over again Sometimes we just have to know when to quit, or admit that a ‘modification’ to an existing process is just not going to give us the best result. ...

Here's a VENN diagram we created to get you started down your integration path. You'll may find this 'Why Integrate?' article by Peter Elias Alouche helpful, too: https://www.linkedin.com/pulse/case-integrated-management-systems-peter-elias-alouche. Here's the VENN diagram - click on it to enlarge it:   Here's the ...

Of course we want to measure our performance to know how well we're doing. In fact, if we don't measure how things are going, we run the risk of experiencing 'unplanned results'. Never a good thing, unless the results are better ...

Seven changes you may not have noticed in this revision of ISO 9001... One of the exercises we use in our Auditor Training is 'Where's Waldo?' Participants look through the new version of ISO 9001 and try to spot where the ...

Well, this is interesting! If you're already ISO 9001 certified, you've probably got this covered, for the most part. Let's take a look... As in the past, we need 3 major categories of resources to support our operations: People (7.1.2), Infrastructure ...