Two Keys to Process Improvement

Too many well-intentioned improvement projects end up in the weeds. How does this happen? Too much focus on the process and not enough focus on the goal. Unless that process is really causing people grief they won’t be all that interested in it. If you can relate improving the process to relieving some kind of pain or solving a problem, then they might take notice.

Another key is to dust off that old chestnut to describe a goal: SMART – Specific, Measurable, Attainable, Relevant and Time Limited. Setting measurable milestones can help keep people focused on the goal and show the progress we’re making.

By specific, we mean going beyond “Improve work” to “Reduce rework to 10% of the project value by September of this year”. People can envision small bites and milestones and get their teeth into it. As long as reaching the goal will improve life at work, they’ll strive for it.


Know Quality, Know Profits…No Quality, No Profits

If you’d like to see if our platform could help you manage your improvement projects in your organization, schedule a demo and we’ll see if it’s a good fit for you:

Click here to Schedule a Demo