Making ISO Certification Painless and Profitable Since 1992

When making your non-conformance (problem) statement, be sure to choose words that will get the response that you’re looking for. Stating a non-conformance as, “The operator did not follow the procedure” will set the root cause analysis back 30 years….

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Root Cause Analysis is one of the best investments an organization can make in itself. Preventing a problem from recurring is like taking a wheelbarrow of money to the bank! As for the ‘WIIFM?’ let’s start with this ‘cost of…

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The path to comfort with your risk management plan can be a complicated on one hand and scary on the other. This may help get you started down this path with a plan to work with.  Since the 1960s we’ve…

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When the final version of ISO 9001 arrived, we saw a new phrase, ‘risks and opportunities’ in clause 6.1. We have seen thousands of posts on ‘risk’, I’ve done webinars and videos on the topic and it is always a…

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You may have heard these terms used interchangeably – I know I have. I thought I’d take a look into ISO 31000 to see if any light could be shed on this monumental question! It turns out that the answer…

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John Seddon has been promoting Systems Thinking for years – I’ve been following him for nearly 30 years now and I’ve used the Vanguard Method approach to management system design since the early 2000s. A number of Federal Departments in…

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John Seddon (vanguard-method.net Tactics for Getting Started) has been helping companies improve processes for decades. He has improved organizations with ‘Systems Thinking’ based on Deming’s work and the Toyota Production System that Taiichi Ohno created in post WWII Japan. He…

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Customers want us to  meet their expectations If we spend the time determining customer requirements, we can increase our resilience if we meet their requirements – ‘Needs + Expectations’. John Seddon has some great ideas on customer satisfaction and delivering…

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ISO Standards, for the most part have moved to ‘Risk-based thinking’ as one of their themes. It makes complete sense to include this as part of the fabric of our organizations in order to reduce the chaos of unexpected events,…

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ISO 19011:2018 has more guidance for remote auditing than the previous versions. There are a number of advantages to the client when a remote audit takes place: Lower expenses charged to the client – no travel time, mileage, accommodation costs…

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4 Comments

  1. Wayne Midgley on June 8, 2015 at 1:10 am

    Trying to sign up for your iso tips Jim but cannot find where to.

  2. Jim Moran on June 8, 2015 at 1:32 am

    I’ll have to add that option, Wayne. What we have now is a ‘Contact us’ button at the bottom, and people send the request there.

    I’ll add you to the list. We’ll be sending out a new round after the FDIS comes out – should be next month – we’ll make sure you get the next ones.

    In the meantime, feel free to glance through the previous tips: https://simplifyiso.com/iso-tips

    Comments welcome!

    Jim

  3. tony santos on January 17, 2020 at 12:10 am

    your lessons are clear and helpful. Thanks

    • Jim Moran on January 20, 2020 at 3:11 pm

      You’re welcome, Tony – thanks for leaving a note. Hope 2020 works out for you!
      Jim

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