Category "Employee engagement"

In their book 'Accelerated Learning for the 21st Century', Colin Rose and Malcolm J. Nichol laid out their 6-step 'MASTER Plan' for better learning - both taking training and giving it: Motivate your mind - get excited about the information ...

In his book, The Accelerated Learning Handbook, Dave Meier lays out 4 phases of Learning. Those of you who have heard of PDCA (Plan, Do, Check, Act) will recognize the format. It's not exactly the same, but the flow sure feels ...

Brinkerhoff and Gill in 1994 estimated that 90% of every training dollar spent was wasted. Other research supported this to a degree, but it doesn't seem to be quite that bad according to Don Clark at NW LINK. Remember that ...

This is a line from a video I used to show as a college professor back in the 80s. It has stuck with me ever since and I say it quite often. 'Communication' is getting harder with more distractions. Cell ...

We all give training to new managers. It seems weak at best, and might even make things worse in some cases. Disengaged employees as a result of poor management may be costing your company as much as 34% of your ...

Daniel Markovitz posted a blog called 'The Folly of Stretch Goals' in the Harvard Business Review. He outlined the dangers of using 'stretch goals' and gives some examples of unwanted behaviours that can result. He identifies three areas where 'stretch ...

This is the second part of the ISO 31000 guidance model for 'Risk'. The section called 'Framework' follows the 'Principles' outlined in the last post and sheds more light on the need for a methodical approach to 'Risk'. The 'Framework' ...

This is a solid set of steps developed by James P. Womack in his book Lean Thinking. He was into the Lean stream very early and has done some great work. He mentions Taiichi Ohno and The Toyota Production System in ...

You may recognize Deming's 8th 'Point' - Drive Out Fear. There's no better way to get people 'engaged' (ISO 9001, 5.1.1 h) than creating a work environment where people feel listened to and respected for their expertise, no matter how ...

John Seddon in Freedom From Command and Control identified three things that employees need to get the results you're looking for:1. Clear Instructions and purpose - what does the 'right result' look like?2. Methods that work and make sense3. The ...