Posts by Jim Moran

John Seddon has been a Systems builder since the 80s. He bases his work on the genius of Taiichi Ohno - The Toyota Production System - Beyond Large-Scale Production. Seddon has been successful adapting Ohno's TPS approach but using it ...

This is a line from a video I used to show as a college professor back in the 80s. It has stuck with me ever since and I say it quite often. 'Communication' is getting harder with more distractions. Cell ...

Seth Godin is one of my favourite authors - a great thinker and terrific business person. Even though he's not 'ISO' his thoughts on 'systems' fit beautifully. The first mistake we make is the underestimation of the importance of something. ...

We all give training to new managers. It seems weak at best, and might even make things worse in some cases. Disengaged employees as a result of poor management may be costing your company as much as 34% of your ...

Daniel Markovitz posted a blog called 'The Folly of Stretch Goals' in the Harvard Business Review. He outlined the dangers of using 'stretch goals' and gives some examples of unwanted behaviours that can result. He identifies three areas where 'stretch ...

Not everyone LOVES doing corrective actions, and that's an understatement! So why bother? Here are a few good reasons to carry out corrective actions: Corrective actions are one of the building blocks to system improvement. System improvement is required in ...

ISO 31000 is built on a 3-Part model for Risk Management. You'll find the overview in this post: Putting Risk in Its Place and this Video: Putting Risk in Its Place Clause 4 identifies the Principles and Clause 5 lays ...

This is the second part of the ISO 31000 guidance model for 'Risk'. The section called 'Framework' follows the 'Principles' outlined in the last post and sheds more light on the need for a methodical approach to 'Risk'. The 'Framework' ...

Any worthwhile Standard starts with a set of 'Principles'. ISO 31000 is no exception. Let's see if we can tie these Risk Principles into a typical ISO Management System. Value Creation and Protection is at the core of this section ...

Risk is all around us, all the time! So where does the 10,000 mile journey of 'risk management' begin? ISO 31000:2018 has some ideas and can get you started. Managing risk pays many benefits including the enhancement of Organizational Resilience. ...