Posts by Jim Moran

ISO 9001:2015 Clause 6 - Planning  This is by no means a new concept, but there are some new requirements. Deming introduced the Plan-Do-Check-Act mantra back in the 50s and explained that he based his work on Shewart's 'Plan-Do-Study-Act' cycle. Believe it ...

ISO 9001:2015 Clause 6: Planning The current version of ISO 9001 has some important requirements for managing change. This is no surprise, and we are wise to remember that change introduces risk into our organizations. So when you're planning a change ...

Take me to your leader! ISO 9001:2015 Clause 5 - Leadership – the 'make it or break it' component of any management system. Leadership is one of the 8 Management Principles we've used for years as the guiding lights for ...

ISO 9001:2015 Clause 4 -  “Context of the Organization” This is a valuable requirement to spend some time on. The better we understand our 'Context', the stronger Management System we will design. It will result in more resilience for our organization. ...

Well I’ve had some terrific feedback from people wanting to learn about the new ISO 9001:2015 standard. It’s coming up very quickly, with the next draft due out at the end of this month. We anticipate that this next draft ...

I've been a big fan of Edward de Bono for about 30 years. Over that period of time he has given us hundreds of ideas about Creative Thinking. In fact, if you've ever heard the term 'lateral thinking', according to ...

I've been over these topics more times than I care to remember. This time around, I saw something in the latest version (ISO 9001:2015) of this Standard that hadn't connected for me before. The introduction sections have connected the dots ...

September 23rd, 2015 ISO 9001 was released. Here we go... Let's start with the Introduction 0.1 General There are some upgrades from 2008, but, in  a nutshell, you're on pretty even ground here. There are no quantum leaps from ISO 9001:2008, but ...

Just finished a 4 day QMS audit of an organization and focused the closing meeting around their Quality Policy and Objectives. I held the policy up and pointed to it during the presentation suggesting that they could use their policy ...

Preventing recurrence in the past has always been about 'eliminating the cause of the non-conformance. This always pays off, not just in improving profits, but improving morale as well. Nobody feels good at work waiting for the same problem to ...