Category "Simplify your system"
There are 13 results found
Why Do A Root Cause Analysis – What’s In It For Me?
Root Cause Analysis is one of the best investments an organization can make in itself. Preventing a problem from recurring is like taking a wheelbarrow of money to the bank! As for the 'WIIFM?' let's start with this 'cost of ...
The Process Approach – What’s In It For Me?
John Seddon has been promoting Systems Thinking for years - I've been following him for nearly 30 years now and I've used the Vanguard Method approach to management system design since the early 2000s. A number of Federal Departments in ...
The Customer Communication Crisis!
Without doubt, our customers need to be the focus of our efforts. You'll find that the word 'customer' appears 88 times in ISO 9001:2015. Some of the places it appears are in the 'General' section, Quality Management Principles, the ...
What’s your ‘Purpose’?
John Seddon has been a Systems builder since the 80s. He bases his work on the genius of Taiichi Ohno - The Toyota Production System - Beyond Large-Scale Production. Seddon has been successful adapting Ohno's TPS approach but using it ...
Two Management System Mistakes We Make
Seth Godin is one of my favourite authors - a great thinker and terrific business person. Even though he's not 'ISO' his thoughts on 'systems' fit beautifully. The first mistake we make is the underestimation of the importance of something. ...
Consider a ‘Process Approach’ for Risk
ISO 31000 is built on a 3-Part model for Risk Management. You'll find the overview in this post: Putting Risk in Its Place and this Video: Putting Risk in Its Place Clause 4 identifies the Principles and Clause 5 lays ...
From ‘Thinking’ to ‘Action’
This is a solid set of steps developed by James P. Womack in his book Lean Thinking. He was into the Lean stream very early and has done some great work. He mentions Taiichi Ohno and The Toyota Production System in ...
Can We Make Improvements Through Integration?
You bet we can!! When we integrate 2 or more Standards, the time savings start immediately! It takes some work to combine some of the requirements, but the benefits last for the life of the system. Top Management Benefits Management ...
Learn to ‘See’… Learn to ‘Lead’
John Seddon, Vanguard Consulting, published a book in 2005 called "Freedom from Command and Control". Definitely worth reading if you're interested in tapping the vast potential of any workforce. One of his interesting ideas is 'Learn to see, learn to ...
Whose Management System is it, anyway?
We need to focus on our users when we're designing and improving our management systems. This may seem obvious, but you'd be amazed at how many times a client will ask, "Will the auditor accept this?". Of course we want ...