Category "Context of of the Organization"

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What’s This ‘Cost Of Quality’ Thing?

Now that you’re getting ready for Virtual Audits, it’s time to look into the ‘Cost of Quality’ concept. All the ideas apply to Environmental, Health and Safety and all other management systems. How are we making sure our systems are […]

Five Tips to Get Management Buy-in

If your process improvement project has stalled, perhaps Management could give it a boost…if they’re on board! The first key is to make sure they understand the context of the project and how it fits into current circumstances. If a […]

Get it into Context!

ISO 9001:2015 Clause 4 –  “Context of the Organization” This is a valuable requirement to spend some time on. The better we understand our ‘Context’, the stronger Management System we will design. It will result in more resilience for our organization. […]

Ten Building Blocks for a Quality Culture

I’ve been a big fan of Edward de Bono for about 30 years. Over that period of time he has given us hundreds of ideas about Creative Thinking. In fact, if you’ve ever heard the term ‘lateral thinking’, according to […]