Building Block #4

You need to design alternatives and possibilities

On the road to creating a quality culture, as on the road to anywhere, bumps can occur. We need a roadmap, or design, for creating this culture we’re after. The studying we did in Building Block #3 can be a great set of inputs for the process of designing the path. Alternatives will give us something to fall back on if the way forward is not embraced by everyone.

Remember that your employees are intelligent, well trained individuals and will want to contribute their skills to this venture. Make sure the design allows for input from the ‘experts’ in your organization – the people doing the work.

This links to ISO 9001:2015 clause 5.1.1 j): “…supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility…” and 5.1.1 i), “…promoting improvement…”

Know Quality, Know profit – No Quality, No Profit.

To find out if your ISO life can be simpler…

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Here’s the link to our Youtube channel:  https://www.youtube.com/watch?v=V7I1MLs8oH0&t=19s