Category "Support"

"What's in it for me?" is a question everybody asks at one time or another. You'd think 'What goes around comes around' would be enough to engage and contribute, but not everyone believes in Karma. So if you feel that ...

Getting value out of Internal Audits is a constant challenge. Many of our clients found it helpful to change the focus of their audits from 'Are people following procedures?'  to 'Find ways to improve our system'. By getting the focus ...

Building Block #5 You need to challenge and discard existing elements of your Management System Some systems can be helped by getting rid of ‘non-value added’ processes. Just because ‘that’s the way we’ve always done it’ rings through our hallways ...

Well, this is interesting! If you're already ISO 9001 certified, you've probably got this covered, for the most part. Let's take a look... As in the past, we need 3 major categories of resources to support our operations: People (7.1.2), Infrastructure ...

ISO 9001:2015 Clause 7 - Support Let's take a look at another one of the requirements that will help us carry out our processes – Clause 7: Support. Since we all need 'resources' to make any process produce results, this requirement is no surprise ...