Category "Leadership"

There are 21 results found

Structure Your Continual Improvement

For years we’ve had to demonstrate that we’ve improved the effectiveness of our management systems. It’s a great money-maker for the Private Sector and improving a management system helps the Public Sector work within their budgets. Easy words to say; […]

Celebrate Your Way to Success!

People aren’t you best asset, engaged people who are excited about working in your organization are your best asset. Not only that, celebrating small wins and big wins can help meet some ISO requirements – Leadership (5.1.1 h), Customer focus […]

Getting More Out of Your Training Dollars

Brinkerhoff and Gill in 1994 estimated that 90% of every training dollar spent was wasted. Other research supported this to a degree, but it doesn’t seem to be quite that bad according to Don Clark at NW LINK. Remember that […]

Corrective Actions…WIIFM?

Not everyone LOVES doing corrective actions, and that’s an understatement! So why bother? Here are a few good reasons to carry out corrective actions: Corrective actions are one of the building blocks to system improvement. System improvement is required in […]

Risk Framework – What’s In It For Me?

This is the second part of the ISO 31000 guidance model for ‘Risk’. The section called ‘Framework’ follows the ‘Principles’ outlined in the last post and sheds more light on the need for a methodical approach to ‘Risk’. The ‘Framework’ […]

Risk ‘Principles’ from ISO 31000

Any worthwhile Standard starts with a set of ‘Principles’. ISO 31000 is no exception. Let’s see if we can tie these Risk Principles into a typical ISO Management System. Value Creation and Protection is at the core of this section […]

Are People Your Problem?

John Seddon in Freedom From Command and Control identified three things that employees need to get the results you’re looking for:1. Clear Instructions and purpose – what does the ‘right result’ look like?2. Methods that work and make sense3. The […]

Learn to ‘See’… Learn to ‘Lead’

John Seddon, Vanguard Consulting, published a book in 2005 called “Freedom from Command and Control”. Definitely worth reading if you’re interested in tapping the vast potential of any workforce. One of his interesting ideas is ‘Learn to see, learn to […]

More Employee Engagement! WIIFM – Part 2

Three more keys to improve employee engagement…

1. Improve Communications

All organizations can afford to improve communications. In fact, a video I used to show in College included the line, “Communication is a synonym for ‘Life’.” So true…

Sending an e-mail is NOT communication! ‘Communication’ has two components – 1. Send the message…2. Ensure that the message was received and understood in the way it was intended.

2. Management Appreciation Through Actions – a Must

A couple of ways that Management can demonstrate appreciation are to spend time (e.g. 1 hour) with each new employee. Another idea is to have Management serve lunch or a bar-b-que to everyone.

3. Involve Employees in the Design of Recognition Programs

By getting employees involved in the design of their own recognition programs, you’ll be more likely to create programs that resonate with employees. These will suit them better and result in more engagement!

Know Quality, Know Profits…No Quality, No Profits

If you’d like to see how we’ve simplified document management on our cloud-based platform, schedule a demo and we’ll see if it can make your ‘ISO life’ simpler!

Click here to Schedule a Demo

Try this link to find out, “Is This You?”