Category "Leadership"

There are 22 results found

SMART Targets…

Clause 6.2 requires that we set measurable objectives. This helps motivate people – just strap a FitBit to someone’s wrist and watch what happens! Try SMART targets to make things clear to your folks: Specific Measurable Attainable (or Action-oriented) Relevant […]

Structure Your Continual Improvement

For years we’ve had to demonstrate that we’ve improved the effectiveness of our management systems. It’s a great money-maker for the Private Sector and improving a management system helps the Public Sector work within their budgets. Easy words to say; […]

Celebrate Your Way to Success!

People aren’t you best asset, engaged people who are excited about working in your organization are your best asset. Not only that, celebrating small wins and big wins can help meet some ISO requirements – Leadership (5.1.1 h), Customer focus […]

Getting More Out of Your Training Dollars

Brinkerhoff and Gill in 1994 estimated that 90% of every training dollar spent was wasted. Other research supported this to a degree, but it doesn’t seem to be quite that bad according to Don Clark at NW LINK. Remember that […]

Corrective Actions…WIIFM?

Not everyone LOVES doing corrective actions, and that’s an understatement! So why bother? Here are a few good reasons to carry out corrective actions: Corrective actions are one of the building blocks to system improvement. System improvement is required in […]

Risk Framework – What’s In It For Me?

This is the second part of the ISO 31000 guidance model for ‘Risk’. The section called ‘Framework’ follows the ‘Principles’ outlined in the last post and sheds more light on the need for a methodical approach to ‘Risk’. The ‘Framework’ […]

Risk ‘Principles’ from ISO 31000

Any worthwhile Standard starts with a set of ‘Principles’. ISO 31000 is no exception. Let’s see if we can tie these Risk Principles into a typical ISO Management System. Value Creation and Protection is at the core of this section […]

Are People Your Problem?

John Seddon in Freedom From Command and Control identified three things that employees need to get the results you’re looking for:1. Clear Instructions and purpose – what does the ‘right result’ look like?2. Methods that work and make sense3. The […]

Learn to ‘See’… Learn to ‘Lead’

John Seddon, Vanguard Consulting, published a book in 2005 called “Freedom from Command and Control”. Definitely worth reading if you’re interested in tapping the vast potential of any workforce. One of his interesting ideas is ‘Learn to see, learn to […]