Free Download: Ten Building Blocks for a Quality Culture

I’ve been a big fan of Edward de Bono for about 30 years. Over that period of time he has given us hundreds of ideas about Creative Thinking. In fact, if you’ve ever heard the term ‘lateral thinking’, according to Wikipedia, “The term was coined in 1967 by Edward de Bono.”

In my role as a catalyst to help organizations simplify their ISO 9001 Management Systems since 1992, I have used numerous ideas from De Bono. One of his books, ‘Simplicity’ has 10 rules of Simplicity. I realized that they translate perfectly to ISO Management Systems. This paper is on a Quality Culture, but it would work just as well for Environmental, Energy, Health and Safety, Information Security or any Management System you are using. This approach will also guide Top Management onto the path to meet the requirements for the ISO 9001:2015 Standard, clause 5.1.1 Leadership. These 10 blocks provide practical ideas to create a quality culture.

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