Category "Risk"

There are 17 results found

How Can We Create a ‘Risk Based’ Culture?

ISO Standards, for the most part have moved to ‘Risk-based thinking’ as one of their themes. It makes complete sense to include this as part of the fabric of our organizations in order to reduce the chaos of unexpected events, […]

Supercharge Your Internal Audits!

Internal Auditing has been around since before dirt. Some organizations really do a great job and find improvements – this earns a return the investment. Others do it to make the Registrar happy and could do without the grief. This […]

Coronavirus Protection Tips – Dr. James Robb, MD FCAP  

From James Robb, MD FCAP, a pathologist and molecular virologist. Date: February 26, 2020 at 2:35:50 PM EST Subject: What I am doing for the upcoming COVID-19 (coronavirus) pandemic Dear Colleagues, as some of you may recall, when I was […]

Smooth Operator – ISO Clause 8

This is the ‘Rubber Hits the Road’ clause, especially for ISO 9001. The EMS and OHS standards both include the ‘Emergency and Preparedness’ in this section – Operations. By using a flowchart to illustrate your workflow you’ll be able to […]

What? More Changes ?!?

Yes, and it’ll help us get better at what we do! Well, even though variety is the spice of life,  ‘change’ is not always welcomed with open arms. I think that’s why TC 176 included clause 6.3 setting out requirements […]

Risky Business

Tackling Clause 6.1 in ISO 9001 can be structured by using Ishikawa’s fishbone diagram. You can ‘reverse engineer’ it to create a framework for a simple risk approach. Ishikawa discovered that most non-conformances typically have their ‘root cause’ in one or […]

Are We Out of Context?

In Clause 4 of ISO Standards using the High Level Structure (HLS) you’ll see that we’re required to identify ‘internal issues’, ‘external issues’ and ‘interested parties and their requirements’. What possible value can this bring us? First of all, change […]

Communication is a Synonym for ‘Life’

This is a line from a video I used to show as a college professor back in the 80s. It has stuck with me ever since and I say it quite often. ‘Communication’ is getting harder with more distractions. Cell […]

Two Management System Mistakes We Make

Seth Godin is one of my favourite authors – a great thinker and terrific business person. Even though he’s not ‘ISO’ his thoughts on ‘systems’ fit beautifully. The first mistake we make is the underestimation of the importance of something. […]

Why ‘Management by the Numbers’ Doesn’t Work…

Daniel Markovitz posted a blog called ‘The Folly of Stretch Goals’ in the Harvard Business Review. He outlined the dangers of using ‘stretch goals’ and gives some examples of unwanted behaviours that can result. He identifies three areas where ‘stretch […]