Category "Measurement"

Abstract business background. So what if we know about this 'Cost of Quality' concept? What's in it for me? Well, if we can figure out what it is, maybe we can find ways to reduce it. Let's see... Deborah Kacera, ...

Now that you're getting ready for Virtual Audits, it's time to look into the 'Cost of Quality' concept. All the ideas apply to Environmental, Health and Safety and all other management systems. How are we making sure our systems are ...

John Seddon has been promoting Systems Thinking for years - I've been following him for nearly 30 years now and I've used the Vanguard Method approach to management system design since the early 2000s. A number of Federal Departments in ...

John Seddon (vanguard-method.net Tactics for Getting Started) has been helping companies improve processes for decades. He has improved organizations with 'Systems Thinking' based on Deming's work and the Toyota Production System that Taiichi Ohno created in post WWII Japan. He ...

Clause 9 requires that we monitor and measure the effectiveness of our management systems. For many, this becomes a chore with little or no valuable information to show for all their work. So if we're measuring, let's make sure it's ...

John Seddon has been a Systems builder since the 80s. He bases his work on the genius of Taiichi Ohno - The Toyota Production System - Beyond Large-Scale Production. Seddon has been successful adapting Ohno's TPS approach but using it ...

Daniel Markovitz posted a blog called 'The Folly of Stretch Goals' in the Harvard Business Review. He outlined the dangers of using 'stretch goals' and gives some examples of unwanted behaviours that can result. He identifies three areas where 'stretch ...

John Seddon, Vanguard Consulting, released a great book called 'Freedom From Command and Control'. There are plenty of great ideas in there, and I enjoy sharing them with you! Seddon started applying the 'Toyota Production System' to the service industry ...

Waiting until the end of your production cycle to do inspections is a recipe for disaster. By then, it's too late. You have time and money invested by this point and it's important to get a return on your investment. ...

We all need to assess how well our system is working. It's a requirement in section 9 of all the new Standards and it's just a good thing to do for a business. One thing that is often overlooked when ...