Category "All you need to know…"

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All you need to know…

An integrated management system? Why not?

Here's a VENN diagram we created to get you started down your integration path. You'll may find this 'Why Integrate?' article by Peter Elias Alouche helpful, too: https://www.linkedin.com/pulse/case-integrated-management-systems-peter-elias-alouche. Here's the VENN diagram - click on it to enlarge it:   Here's the ...

All you need to know – Clause 9: Performance Evaluation

Of course we want to measure our performance to know how well we're doing. In fact, if we don't measure how things are going, we run the risk of experiencing 'unplanned results'. Never a good thing, unless the results are better ...

All you need to know…Operations – Clause 8 of ISO 9001:2015

Seven changes you may not have noticed in this revision of ISO 9001... One of the exercises we use in our Auditor Training is 'Where's Waldo?' Participants look through the new version of ISO 9001 and try to spot where the ...

All you need to know…Support – Clause 7 of ISO 9001:2015

Well, this is interesting! If you're already ISO 9001 certified, you've probably got this covered, for the most part. Let's take a look... As in the past, we need 3 major categories of resources to support our operations: People (7.1.2), Infrastructure ...

All you need to know…Planning – Clause 6 of ISO 9001:2015

Risk! Risk Management: Identifying, Evaluating And Treating Risks Clause 6 has a number of new requirements, but you're already doing some of them. For example, if you have an estimating department, they are already practicing 'risk management'. If you have project ...

All you need to know…Leadership – Clause 5 of ISO 9001:2015

During the planning session of my very first ISO 9001 management system in 1992, the president of the company told me that he was very busy and didn't want to be bothered until the press came to take the picture ...

All you need to know…Context of the Organization – Clause 4 of ISO 9001:2015

Now that you've started your transition journey, perhaps we can save you some time and still make sure you end up with a system that is an asset for your organization, not a liability. This series is more of a ...

Measurements can mess you up!

John Seddon, Vanguard Consulting, has been using the Toyota Production System and Systems Thinking for almost 3 decades. His work is well known throughout the Quality World and he has made significant improvements in processes for hundreds of organizations and ...

ISO 9001:2015 Clause 9 – Don’t let measurements undermine performance

A quick look confirms that there are no potholes in this part of the Transition Highway to 9001:2015. Generally speaking, the Monitoring, Measurement and Analysis requirements are VERY similar to the 2008 version. However, poorly designed measurements can actually cause ...

Take me to your Leader!

Take me to your leader! ISO 9001:2015 Clause 5 - Leadership – the 'make it or break it' component of any management system. Leadership is one of the 8 Management Principles we've used for years as the guiding lights for ...