We offer customized, in-house courses for ISO 9001, 14001, 13484/5, 15189, 17025, OHSAS 18001, ISO 19011 and BS 27999. We have access to licensed associates for other Standards.
Overview – ‘Lunch and Learn’ that hits the highlights of the Standard you’ll be using. We explore the intention of a management system and how it will impact your organization. The President is encouraged to address the group to set the stage and demonstrate ‘management commitment’. 45 minutes
Basics – one and two day courses delving into the requirements of each Standard. These are not ‘snooze fest’ sessions. We involve participants right from the start and discover how the requirements apply to your organization. Participants learn how to interpret your particular Standard(s) and we explore how many of the requirements you’re already meeting. 1 – 2 days
Building an effective management system for the group who will be implementing, maintaining and improving your system. 1 day
Internal Auditing for existing and new auditors. We match new auditors up with experienced auditors. Our approach shows the value of ‘outside-in’ and ‘end-to-end’ internal auditing. This structured approach is a sure way to find opportunities to improve the effectiveness of your management system. This drives profits to the bottom line (Private Enterprise) and helps you stay within your budget (Public Service organizations). This approach make sure you meet the requirements for internal audits and compliance audits. 2 – 3 days depending on how much practice auditing you’d like to do.
Internal Auditor Tune-up for experienced auditors. This course uses your own Internal Audit documentation. We review the auditing process as it is carried out in your organization and find ways to make it more effective. This yields more ‘opportunities for improvement’ and drives savings to your bottom line. 1 day (no practice audit)
Root cause analysis – Nothing worse than fixing the wrong problem. This course delves into various aspects of problem solving related to corrective actions and shows how effective corrective actions drive improvements and profits. 2 days
Continual Improvement is the cornerstone of Return On Investment for any organization. We use a model to track the actual savings through process improvement and workflow control. Employees benefit from fewer errors and better outputs. 2 days using a sample continual improvement project from your organization.
