The short answer is, of course, “Never!”. Unless we have a proprietary solution to a global problem and no competitors, we always need to be fine tuning our processes to survive in a world of razor thin margins. And we’re […]

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Errors or non-conformances cost us big time, but most organizations don’t realize it. Not only are there hard costs, but there are many hidden costs that add up to reduced profits – logging the issue, containing it, deciding on a […]

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Once the risk requirements showed up in the latest versions of the most popular Standards (ISO 9001, 14001, 45001 and so on…) there was some head scratching going on. There have been thousands of articles and webinars on the topic […]

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We all need to assess how well our system is working. It’s a requirement in section 9 of all the new Standards and it’s just a good thing to do for a business. One thing that is often overlooked when […]

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This topic has been batted around for over 30 years, since the first version of ISO 9001 was released. For organizations that like LOTS of documentation these words open up a whole world of possibilities for mountains of documents. The […]

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If you look up the definition for ‘communication’ you’ll see that it involves sending a message then having the sender ensure that the message was received and understood the way the sender intended. ‘Sending an e-mail’ is NOT ‘communication’. It […]

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We need to focus on our users when we’re designing and improving our management systems. This may seem obvious, but you’d be amazed at how many times a client will ask, “Will the auditor accept this?”. Of course we want […]

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“What’s in it for me?” is a question everybody asks at one time or another. You’d think ‘What goes around comes around’ would be enough to engage and contribute, but not everyone believes in Karma. So if you feel that […]

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Not all of the managers that I’ve met over the years have been able to actually demonstrate that they are meeting the requirements of the ‘Leadership’ section of the Standard. On a few occasions I’ve run a training course and […]

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When we think of getting value out of Internal Audits, sometimes we draw a blank. Or we think that asking if everyone’s following their procedures will do the trick. Here are 3 ways to get more value out of our […]

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There are 2 comments so far

  • Wayne Midgley
    5 years ago · Reply

    Trying to sign up for your iso tips Jim but cannot find where to.

  • Jim Moran Author
    5 years ago · Reply

    I’ll have to add that option, Wayne. What we have now is a ‘Contact us’ button at the bottom, and people send the request there.

    I’ll add you to the list. We’ll be sending out a new round after the FDIS comes out – should be next month – we’ll make sure you get the next ones.

    In the meantime, feel free to glance through the previous tips: http://simplifyiso.com/iso-tips

    Comments welcome!

    Jim

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