Category "Employee engagement"

There are 21 results found

Make ISO Pay!

Since the 1987 version of ISO 9001 was released, we’ve been hearing organizations groan about being ISO Registered or Certified. Here are some ideas to get value out of your system. #1 Make Internal Audits pay dividends by hunting for […]

Celebrate Your Way to Success!

People aren’t you best asset, engaged people who are excited about working in your organization are your best asset. Not only that, celebrating small wins and big wins can help meet some ISO requirements – Leadership (5.1.1 h), Customer focus […]

The Power of Recognition

You can show recognition to your folks without spending any money! Bob Nelson has some great ideas in the latest version of his book 1001 Ways to Reward Employees.  Rebecca Boyle of the Empire of America Federal Saving Bank points […]

Two Pitfalls of e-Learning…and How to Avoid Them

Ruth Clark and Richard Mayer have outlined some pitfalls of e-learning design in their book ‘e-Leaning and the Science of Instruction’ If you ever purchase e-learning, take be aware of these pitfalls to avoid buying an inferior training course: Pitfall […]

Use the 6 Step MASTER Plan for a Better Learning Experience!

In their book ‘Accelerated Learning for the 21st Century’, Colin Rose and Malcolm J. Nichol laid out their 6-step ‘MASTER Plan’ for better learning – both taking training and giving it: Motivate your mind – get excited about the information […]

Accelerate Learning With Meier’s Four Phases

In his book, The Accelerated Learning Handbook, Dave Meier lays out 4 phases of Learning. Those of you who have heard of PDCA (Plan, Do, Check, Act) will recognize the format. It’s not exactly the same, but the flow sure feels […]

Getting More Out of Your Training Dollars

Brinkerhoff and Gill in 1994 estimated that 90% of every training dollar spent was wasted. Other research supported this to a degree, but it doesn’t seem to be quite that bad according to Don Clark at NW LINK. Remember that […]

Communication is a Synonym for ‘Life’

This is a line from a video I used to show as a college professor back in the 80s. It has stuck with me ever since and I say it quite often. ‘Communication’ is getting harder with more distractions. Cell […]

Why ‘Management by the Numbers’ Doesn’t Work…

Daniel Markovitz posted a blog called ‘The Folly of Stretch Goals’ in the Harvard Business Review. He outlined the dangers of using ‘stretch goals’ and gives some examples of unwanted behaviours that can result. He identifies three areas where ‘stretch […]