To get the most out of the time your folks spend in training, try cutting the classroom time to a minimum, say 1 to 2 hours, then use the skills in practice.
Today’s audience has a really short attention span, and most employees are doing 3 jobs and running 60 Km and hour just to get to Friday at 5:00 in one piece. A full day of ‘lecture style’ presentation won’t Continue reading
The only way to truly assess the effectiveness of any training is to test the methods taught. Make sure any on-site training you purchase includes a practice audit (with the instructor coaching) to make sure the core competencies Continue reading
You bet!
Start with your Internal Audit procedure. Make sure all the useful clauses in ISO 19011 have been taken advantage of first. Then flowchart your business lines from the inside out (end-to-end from the customer’s perpective) and plan the audit to follow the work flow.
Finally (and most importantly) Continue reading
By being proactive instead of reactive, you will reduce costly errors that eat up resources to fix. It never seems like it takes all that much time to fix a small problem, but the person fixing it is not doing what you’re paying them for. And if ‘sales’ has to get involved, think of all that lost Continue reading
“When organizations deliver training as a stand-alone event and fail to link it to strategic initiatives, the true value of training and developing people is lost.”
Ken Blanchard – Author, ‘One Minute..’ series and ‘Raving Fans’
According to the Blanchard group of companies, five key factors are critical to the success of any training initiative. As the Learning Alliance, we work with you to address the factors they have identified right from the beginning of our relationship.
Uncovering the true business need is one of the most Continue reading
Why burden your organization with a management system that takes more work than it’s worth? Why not make your system so easy to use that everyone starts getting real value in return for the time and effort you and your employees have invested in your system?
Our ‘one page quality manual’ model uses open source content management software – WordPress (free, by the way) – to manage your documents. It also behaves like a web page (no training required) and Continue reading